New Member Guide
You can create multiple accounts on wansse with different email addresses. However, you can only create one account with the same email address and phone number.
Note: If multiple accounts are detected under the coupon campaign, shopping permissions for other accounts may be denied, and the accounts may be closed by wansse.
You can get help 24/7 by clicking the live support button on the My Account page.
You can pay attention to these tips for safe online shopping:
- Make sure your email password is not the same as your wansse account password.
- Do not choose passwords that are sequential or easy to guess.
- If you are logging into your wansse account from a non-personal computer, always use the logout option when you are done.
- If you are using a Wi-Fi network, set a password for your connection.
- wansse will never ask for information such as passwords or card details via email.
- Use antivirus and firewall software to enhance your security.
You can easily access your related operations on wansse from the My Account menu:
- You can check the status of your order.
- You can track your orders.
- You can rate the stores you purchased from and leave comments about the products.
- You can request cancellation, exchange, or return and track the status of your request.
- You can check your coupons and their usage conditions.
- You can update your membership information, such as password and delivery address.
- You can access all questions and answers you have sent to the stores and wansse.
- For all your questions, you can get help from our live support team 24/7.
wansse customer service is available 24 hours a day. You can contact us via our mobile application or at 0850 333 0011.
After logging into your account, you can access your order details from the "My Orders" section.
We provide English support for our foreign customers. You can contact our customer service number and press 9 to receive English support.
Foreigners can become members of wansse. However, product shipments are only made to addresses within the country.
Becoming a member of wansse is free. To register, click the "Sign Up" link in the top corner of the page and fill out the registration form. (Filling in the marked fields is mandatory.) You need to enter an active and verifiable email address and phone number.
After filling out the form, click the "Sign Up" button and enter the verification code sent to your phone. Then, you can confirm your account using the activation link sent to your email address.
You can also quickly log in to the site with your Facebook account.
Note: If you are already a member of wansse, you do not need to register again. You can use the "I forgot my password" link to receive a new password and update your registered information.
No, you cannot shop without being a member.
If you are a member, you can take advantage of coupons, discounts, and other special benefits.
Your membership and personal information will not be shared with other members or third parties without your consent, except in the cases specified in the Terms of Use. You can review your rights in more detail in the Privacy Policy.
Only members can benefit from special campaigns, discount advantages, and wansse coupons.
To change your membership email address, go to the My Account menu - Membership Information - enter the new address you want to use in the email field.
Anyone over the age of 18 who accepts the membership agreement can become a member of wansse.
Membership in wansse is free. You can easily and securely register by filling out the registration form on the site.
Your password must be at least 6 characters long and include uppercase letters, lowercase letters, numbers, and symbols.